根據信德港澳地產有限公司(以下統稱「星皓廣場」或「我們」)之政策,我們謹遵守澳門特別行政區之個人資料保護法(第 8/2005 號法律)。
以下聲明詳列我們的個人資料收集、處理及保護之條款,星皓廣場將竭盡所能,以最嚴格的規定妥善保障客戶個人資料。
1. 收集資料之類別
當您參與「一起 Father's Day」之活動,星皓廣場將向您收集不同類別之個人資料。
顧客可隨時參閱本《個人資料收集聲明》,當中說明了我們如何收集、使用及披露您的個人資料,並詳述閣下之權利。
我們收集的個人資料類別包括:
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顧客全名
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聯絡資料包括電郵地址、手機號碼、個人社交媒體帳號、住宅地區等
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性別、年齡組別等個人特徵資料
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閣下是否同意接收直接促銷資訊之意向
顧客有權拒絕提供以上的個人資料,但敬請注意,倘若客戶拒絕提供星皓廣場所要求之資料,星皓廣場將無法確保可以跟進和/或向顧客提供所要求的服務。
如發生以下的任何情況,我們將銷毀或刪除您的個人資料:如它不再符合我們蒐集資料的原始目的,或您撤回授予我們收集資料的同意、或依據法例,我們不再能合法地蒐集或儲存您的資料。
2. 個人資料之使用
我們可能將收集的個人資料用於優化顧客之體驗,和其他目的如下:
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在提供服務或產品予顧客時用以核實身份;
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跟進顧客意見、咨詢或投訴;
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用於星皓廣場的任何產品及/或服務之推廣、推銷及宣傳;
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為提高服務之質素而進行的顧客調查和市場分析;
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在法例允許的情況下或應法律要求而作出的披露
星皓廣場將確保只有受過培訓及獲授權的職員才可查閱顧客之個人資料。除服務供應商、合作伙伴或第三方供應商外,我們不會向其他第三方披露顧客的個人資料。
3. 使用個人資料於直接促銷活動
我們或將不時經電郵、電話、或短訊,向顧客發送直接促銷活動的資訊,若顧客不想接收任何有關直接促銷活動的訊息,您有權選擇「不接收機制」(Opt-out)。
若您已決定選擇不接收我們任何的直接促銷訊息,或不希望我們因直接促銷之目的,而向服務供應商、合作伙伴或第三方供應商披露您的個人資料,請致電+853-2831 3828,或以書面形式提出要求(主題為「不接收直接促銷訊息」),郵寄至澳門氹仔廣東大馬路 515 號星皓廣場。
4. 查詢
顧客戶若對本《個人資料收集聲明》有任何疑問,請致電+853-2831 3828 或郵寄到澳門氹仔廣東大馬路 515 號星皓廣場。
星皓廣場保留隨時修改本《個人資料收集聲明》之權利,敬請閣下定期查閱最新版本。中文及其他語言之版本若存在爭議或不符,一切以中文版本為准。
It is the policy of Shun Tak Hong Kong – Macau Real Estate Limited ("NOVA Mall" or "We" or “Our”) to comply with the Personal Data Protection Act of Laws of Macao Special Administrative Region (Act 8/2005).
This statement sets out our practices on personal data collection, usage, and protection. NOVA Mall is committed to ensuring the highest standards of customer’s data protection.
1. WHAT WE COLLECT
NOVA Mall may collect different types of personal information from you when you engage in NOVA Mall’s activities of
“Let's Celebrate Father's Day”:
Customers can refer to the Personal Information Collection Statement which describes how information is collected, used, and disclosed, and your rights with regard to your Personal Data.
Types of personal information that we collect:
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Full name
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Contact information including email address, mobile number, social media ID, residential zone etc.
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Demographic details such as gender, age group, etc.
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Preferences in receiving marketing information.
Customers will be reminded that they have the right to decline such collection of personal data and the corresponding implications, if any NOVA Mall may be unable to follow up and/or provide customers with the requested services under certain circumstances if customers fail to provide the required information.
We will delete your personal data once it no longer fulfils the purposes we collected it for or, once you withdraw your consent for us to do so, or we are not otherwise legally permitted or required to keep the data.
2. HOW PERSONAL INFORMATION IS USED
We may use the collected information to improve customers’ experience and other purposes which include:
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verifying the identity of customers in connection with any of the services or goods that may be supplied to customers;
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following-up with customers regarding suggestions/enquiries/complaints;
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promoting, marketing and advertising of any goods and/or services to customers by NOVA Mall;
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conducting customer surveys and market analysis;
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disclosure as permitted or required by law
NOVA Mall will ensure only trained and authorized staff has the access to the data. Apart from service providers/vendors/suppliers, we do not release personal data to other third parties.
3. USE OF PERSONAL DATA IN DIRECT MARKETING
We may send direct marketing materials to our customers via email, phone or SMS from time to time. You can exercise opt-out option if you do not wish to take part in any direct marketing events.
If you wish to opt-out of receiving marketing solicitations from us, or do not want us to share your personal information for marketing purposes with our service providers/vendors/suppliers, please contact us at +853-2831 3828, or write to us (under the subject “Opt-Out”) at NOVA Mall, No. 515, Avenida de Kwong Tung, Taipa, Macau.
4. ENQUIRIES
Please contact us at +853-2831 3828 if you have any queries about this Personal Information Collection Statement or mail to NOVA Mall, No. 515 Avenida de Kwong Tung, Taipa, Macau.
NOVA Mall reserves the right to make modifications of the Personal Information Collection Statement from time to time. You are reminded to review this page from time to time to ensure that you are familiar with the most recent version.
In case of any inconsistency or conflict between the Chinese and versions of other languages, the Chinese version shall prevail.